Our engagement

At NOVATEK, we don't just offer products: we offer you a real commitment . Discover our range of kitchen accessories , carefully selected to embody our values ​​of excellence and sustainability , all at very competitive prices.

Satisfied or Refunded Guarantee

Top quality products

96% of our customers are satisfied

FREE tracked delivery

FREQUENTLY ASKED QUESTIONS

🚀 What are the delivery times?

Your items will be delivered within 7 to 10 working days after validation of your order. Once your package has been shipped , you will receive an email with tracking details .

📦 How can I track my order?

As soon as your order is shipped , we will send you a confirmation email containing a tracking link . You can also track your order directly from your NOVATEK account by logging in and accessing the “ TRACK MY ORDER ” section in the main menu.

🚚 What are the delivery costs?

Good news ! We offer FREE delivery in France and Belgium. Take advantage of this offer to order your favorite items at no additional cost . Your order will be delivered to you quickly and free of charge , directly to your door.

🔙 How can I return an item?

If you are not completely satisfied with your purchase , you may return unused items in their original packaging within 30 days of receipt . Contact our customer service for detailed instructions.

contact.novatekpro@gmail.com

🔒 Is payment secure?

Absolutely ! Your safety is our top priority . All transactions are protected by advanced encryption protocols , ensuring that your payment information remains 100% confidential and secure . You can buy with complete peace of mind on our site.